at Permata Ayung

One of the greatest advantages of staying in a villa is the personalised service provided by a dedicated team. The staff at Permata Ayung Private Estate has been professionally trained and they are adept at anticipating your every need, even before it becomes one. The estate has always played a central role in the local community, as 90% of staff come from the local village. They will be happy to share insights about Balinese life and traditions should you be curious. But if you prefer less ‘facetime’ that’s ok too, just discuss your preferences with your Villa Manager or guest relations manager.

Permata Ayung Staff Lobby

Villa Manager

Permata Ayung Private Estate’s friendly manager can answer all your questions about the estate and surrounding area, and is responsible for the day to day running of the villas, overseeing the staff and assisting guests during their stay.


The supervisor directs the team to ensure a seamless stay for guests.


Delicious meals are a highlight at Permata Ayung and your private chef and his team will be delighted to prepare a range of meals from an enticing a la carte menu, which includes Indonesian, western and Asian selections. They will also be happy to accommodate any special requests and dietary requirements.

Butlers (villa attendants)

The villa butlers are at your service to ensure that all your requirements are taken care of. They can serve drinks, meals and snacks throughout the day, as well as perform housekeeping and domestic duties.

Garden and Pool

Gardeners maintain the villa’s tropical gardens and pool. A maintenance team is also on hand to fix any problems that may occur.


Security guards work shifts to provide 24-hour security.

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